Here's an interview with General Manager Deokyong Kim, who is in charge of inventory management of all the parts needed for repair by the Guardians Aviation Maintenance Team!
Guardians Aviation is an aviation business company, specializing in pilot training services for the aviation industry. It operates multiple locations in Korea and contributes to the development of the aviation industry through high-quality educational programs.
Q. Please introduce yourself to our audience.
A. Hello, I am Deokyong Kim, the chief manager of the Guardians Aviation Maintenance Team. Guardians Aviation is specialized in pilot training / certificate programs in Korea as well as aviation parts management service.
Guardians Aviation relies solely on BoxHero to manage all the aircraft parts for repair
Q. What made you adopt a new inventory management program?
Currently, Guardians Aviation relies solely on BoxHero to manage all the aircraft parts for repair, and the number of parts exceeds well over 17,000. With such a large number of inventories, working on spreadsheets or handwriting had been a very frustrating job.
We worked on Excel to manage inventory and performed a monthly inventory audit. The audit itself took longer than a week, which I found very painstaking and time-consuming. Not to mention being inaccurate. Particularly, it was impossible to accurately check the in & out history of the items with high turnover rates on Excel. After a long speculation and vetting process, the company decided to adopt a new platform for inventory management.
We operate multiple locations, so checking the inventory of other locations was such an inconvenience.
Q. What was the definitive reason for choosing BoxHero over other competitors?
A. Guardians Aviation operates multiple locations, so checking the inventory of other locations was such an inconvenience. This made us reconsider the inventory management system, and we got introduced to BoxHero which was compatible with spreadsheets and had a right price point for us.
Q. How did you find the initial setup process on BoxHero?
A. It was surprisingly easy as we could easily import the Excel files to BoxHero. The whole process was only a few clicks away! No need to contact the customer service for help at all.
Quick product registration and real-time sync for both PC and mobile are killers
Q. What did you find the most convenient features of BoxHero?
• Quick product registration with photo registration
I found the photo attachment feature very useful. Unlike spreadsheets, BoxHero allowed us to add images to item info. Usually, aircraft part IDs are the combination of alphabets and numbers, so it gets very confusing to identify all different parts just by looking at IDs. Using the photo registration feature, we can immediately identify and find a part needed without wasting time.
• PC and mobile, being synced real-time
Aircraft parts are mostly being used on the maintenance site. With that said, we need to locate them as quickly as possible when servicing. BoxHero’s barcode scanning feature is a great addition because we can easily find the parts with our mobile phones.
Q. What is the ratio of web to mobile app use?
A. The app is mainly used for the purpose of locating necessary products. On PC, we usually check the in & out history and do inventory audits. I would say the ratio is 30 % on the app and 70% on the web usage.
BoxHero’s inventory management system reduced our maintenance time dramatically
Q. What can you tell about the before & after of BoxHero?
A. Inefficient inventory flow leads to the financial loss of a company. If you don’t have the parts you need, you can’t fly or train trainees, thus, affecting the sales. My team reported that BoxHero’s inventory management system reduced our maintenance time dramatically, which meant that there was no inventory shortage or loss of revenue.
Q. Do you have any final words for those who are considering a new inventory management platform?
A. Being a defector to BoxHero myself, I am now a passionate ambassador of BoxHero. So, “just switch to BoxHero,” I would say. With the reasonable pricing, you can manage your inventory with accuracy and ease, so I'd highly recommend it without any reservation.
Once you try BoxHero, you will never go back to your old inventory system!
BoxHero, where inventory management is made simple!
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